Privacy statement Banijay Belgium NV

This Privacy Statement describes how Banijay Belgium NV, having its registered offices at Fabrieksstraat 38 (box 6) 2547 Lint, and with company number 0462.185.303 processes your personal data.

We endeavour to process your personal data in compliance with the European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).

How do we use your personal data?

In the context of our activities, we process personal data for the following purposes:

  • Customer management (contractual necessity)
    — Identification and contact details
    — Financial specifications (payment details)
    — Consumer habits

  • Supplier management (contractual necessity)
    — Identification and contact details
    — Financial specifications (payment details)
    — Data on education and formation
    — Profession and occupation

    The personal data received from you may be supplemented by personal data obtained from public sources (e.g. your website, social media, ...).

  • Direct marketing (legitimate interest, namely freedom of entrepreneurship or, where applicable, consent)
    — Identification and contact details
    — Consumer habits

  • Compliance with legal obligations that apply to us (legal obligation)
    — Identification data
    — Financial specifications (payment details)

  • Dispute and complaint management
    — Identification and contact details

  • Posting public comments (consent)
    — Identification and contact details
    — Any personal data included in your post or comment

  • Security of our premises and facilities (legitimate interest, i.e. ensuring the security of our premises and the lawful and safe use of our facilities)
    — Identification data
    — Electronic identification data (IP address when using Wi-Fi in our buildings)
    — Image recordings

The legal ground is indicated for each processing activity. 

If the legal ground is a contractual necessity or a legal obligation, then the personal data must be processed to enable the execution and performance of the agreement or to comply with a legal obligation.

The retention period of your personal data is limited to:

  • Customer management: 10 years after completion of our (last) agreement with you;

  • Supplier management: 10 years after the end of the cooperation with the supplier;

  • Direct marketing: 3 years after the last meaningful contact;

  • Dispute and complaint management: the term needed to follow-up on the dispute or complaint.

  • Compliance with our legal obligations: retention in accordance with the legal retention periods.

Please note that, where your personal data is being processed for direct marketing purposes, you have the right to object to such processing at any time. 

Recipients of your personal data?

Under certain circumstances, we might share your personal data with other recipients:

  • We share your personal information with banks, insurance companies and other partners in order to make or receive payments;

  • We share your personal data with government departments in the context of legal obligations;

  • We share your data with our professional advisors and lawyers;

  • We may call on a number of technical processors, such as e.g. hosting of website and files, provided that the necessary processing agreements will be implemented;

  • We share your data with our affiliated companies, for marketing purposes and as part of the administration of our group of companies.

We do not transfer your personal data outside the European Economic Area.

Implementation of security measures

According to the applicable law,

We have implemented an adequate system of protection of your personal data. These measures include technical and organisational measures required to protect your personal data against the accidental or unauthorised destruction, loss, alteration, unauthorized disclosure or access to your personal data.

Nevertheless, no security system can guaranty 100% of security. We strive to continuously improve the safety of our system. You also have an important role to play in the security of your personal data, e.g. by keeping your account credentials, if any, confidential and secure.

What rights to you have regarding the processing of your personal data?

The General Data Protection Regulation grants you the following rights with regards to your personal data:

  • The right of access to and rectification of your personal data;

  • The right to object to the processing of your personal data for direct marketing purposes and the right to object to the processing of your personal data, based on circumstances related to your specific situation;

  • The right to erasure (‘right to be forgotten’) or restriction of processing;

  • A right to data portability, when the processing is based on consent or on a contract;

  • When the processing is based on consent, you have the right to withdraw your consent at any time.

  • The right to lodge a complaint with the competent supervisory authority (for Belgium, this is the Belgian Data Protection Authority).

The exercise of these rights may be subject to legal conditions and restrictions.

In case of reasonable doubt about your identity, we reserve the right to ask for proof of identity.

If you wish to file a complaint, please contact us first, in order to find solution in mutual agreement.

How to contact us

To exercise your data protection rights or if you have any question relating to the processing of your personal data, do not hesitate to send an email to, or to contact us at Banijay Belgium NV, Fabrieksstraat 38, 2547 Lint.


We reserve the right to update this privacy statement from time to time, in which case we will publish the amended version on our website. Please check this privacy statement on a regular basis to ensure that you always have the most recent version available. We will also notify you by e-mail in the event of any substantial changes affecting you.